Accessibility Statement

This accessibility statement applies to www.traffordmusicservice.co.uk

This website is run by Trafford Music Service, part of Trafford Council. We want as many people as possible to be able to use this website. For example, that means you should be able to:

  • Zoom in up to 300% without the text spilling off the screen

  • Navigate most of the website using just a keyboard

  • Navigate most of the website using speech recognition software

  • Listen to most of the website using a screen reader (including recent versions of JAWS, NVDA and VoiceOver)

We aim to use clear language, logical page structures and a colour palette that provides sufficient contrast between text and background.

AbilityNet has advice on making your device easier to use if you have a disability.

How accessible this website is

We know that some parts of this website are not fully accessible:

  • Some older PDF documents may not be fully accessible to screen reader software

  • Some pre-recorded videos may not yet include captions or transcripts

  • You cannot modify the line height or spacing of text beyond your browser’s default settings

We are actively working to improve these areas.

Feedback and contact information

If you need information on this website in a different format, such as accessible PDF, large print, easy read, audio recording or braille, please contact Trafford Music Service directly.

Email: music.service@trafford.gov.uk
Phone: 01619118659

If you find any accessibility problems not listed on this page or believe we are not meeting accessibility requirements, please contact us so that we can investigate.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

If you are not satisfied with how we respond to your complaint, you can contact the Equality Advisory and Support Service (EASS).

Technical information about this website’s accessibility

Trafford Music Service is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

This website is partially compliant with the Web Content Accessibility Guidelines (WCAG) version 2.2 AA standard due to the non-compliances listed below.

Non-accessible content

Non-compliance with the accessibility regulations

  • Some pre-recorded video content does not yet include captions or audio descriptions. This may not meet WCAG 2.2 Success Criteria 1.2.2, 1.2.3 and 1.2.5.

  • Some older documents (PDF and Word files) are not fully structured for screen readers. This may not meet WCAG Success Criterion 4.1.2 (Name, Role, Value).

Where possible, we will provide accessible alternatives on request.

PDFs and other documents

Many older PDF or Word documents may not meet accessibility standards. The accessibility regulations do not require us to fix documents published before 23 September 2018 unless they are essential to providing our services.

All new documents published by Trafford Music Service will aim to meet accessibility standards.

What we’re doing to improve accessibility

We are reviewing our website content to:

  • Improve alternative text for images

  • Ensure consistent heading structures

  • Improve colour contrast where needed

  • Add captions or transcripts to new video content

We regularly monitor the accessibility of our website and make improvements where issues are identified.

Preparation of this accessibility statement

This statement was prepared on 25th February 2026.
It was last reviewed on 25th February 2026.